SR 4,000 penalties for online taxi drivers Uber/Careem canceling a ride.
SR 4,000 penalties for online taxi drivers Uber/Careem canceling a ride.
A new rule in Saudi Arabia penalizes online cab drivers who cancel trips after accepting them with a punishment of SR 4,000. All online taxi platforms, including Uber and Careem, are subject to the legislation.
The law was designed to safeguard passengers and provide their access to dependable transportation. Additionally, it is designed to discourage drivers from canceling journeys for unimportant reasons.
The new legislation has a few exclusions. When a passenger is running late, requests a different location, or there is a security or safety risk, drivers are permitted to cancel the journey.
But in all other circumstances, drivers who postpone travels after Accepting them carries an SR 4,000 fine.
How to evade paying the penalty
Drivers can take the following actions to avoid having to pay the fine:
Make sure you are familiar with the policies of the online taxi platform you are employed by. This will assist you in preventing travel cancellations due to unimportant factors.
Accept only excursions that you know you can finish. Find another driver to take the job if you are unable to finish a trip.
If you do have to postpone your vacation, make sure to do it as soon as you can. The passenger will have time to find another ride as a result.
What Passengers may do
passengers can contribute to fewer trips. by being ready for their rides and avoiding cancellations. Here are some pointers:
Be prompt when you are picked up.
When you reserve your ride, have your location ready.
Know the rules that apply to the online taxi platform you are utilizing.
Try to get in touch with the platform's customer care staff if your driver cancels your reservation.
A positive step towards guaranteeing that passengers have access to dependable transportation is the new law. Drivers are also reminded to take their responsibilities seriously by this.
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